FimMaed.com

What is the 10/5 rule at Planet Fitness?

The “10/5 rule” at Planet Fitness has two distinct meanings depending on whether you are looking at it from an employee or a member perspective.

1. Employee Customer Service Rule

For staff and team members during training, the 10/5 rule is a customer service guideline:

Within 10 feet: Make eye contact and acknowledge the member or guest.

Within 5 feet: Warmly greet them (saying hello, goodbye, or offering assistance)

Can I go to Planet Fitness twice a day?

AI Overview

Yes, you can go to Planet Fitness twice a day. 

Planet Fitness does not limit how many times a member can visit within a single day. You can swipe your membership card to enter as many times as you like during operating hours.